Click on the ‘forgot password’ option to receive a password resent link on your registered email ID.

Your dashboard is activated on Day 1 of your chosen challenge slot. You will not be able to access it before that.

After registering successfully, upload activity on your personal dashboard.

• Log in to your account
• You will reach the dashboard
• Here, enter the kilometres walked
• Upload the screenshot (one screenshot per day - single image or collage)
• Submit Activity

Screenshots from all major fitness applications are acceptable. Some recommendations – Adidas Running, Apple Watch, FitBit, Garmin Connect, Google Fit, Nike Run Club, Pumatrac, Strava, Runkeeper, Map My Walk by Under Armour, or others.

You will receive a progress email on your registered email ID every time you update your activity/progress data on the dashboard.

Please check your spam/junk folders. If you still don’t locate emails, get in touch with us.

We recommend sharing updates on a daily basis so that we can maintain your progress. However, this is completely up to you. But do update all progress on/before the closing date of your chosen challenge slot.

The dashboard will have provision for one screenshot at a time. So, in case you need to update your distance at a later time during a given day, update the distance and re-upload the new screenshot.

Yes. You can edit, in case you make an incorrect entry.

Yes. The dashboard will accept decimal values (up to two decimals).

There are multiple ways one can cheat during a virtual challenge. But when they do, they cheat themselves more than the organisers or other participants. The Virtual Oxfam Trailwalker is a non-competitive event, everyone is here for a cause, everyone is a winner.

Yes. On completion of the event you will receive a completion or participation E-certificate.

Yes! Your support is crucial, and if you cannot participate in the challenge and still want to donate, do it here: Donate. Regardless of your participation, you can also support us by starting a Fundraiser. Do it now!

Yes. A receipt will be sent to you within 7 working days after the transaction is successful or cheque is realised. The certificate will be e-mailed to you on your registered email ID provided at the time of making the contribution/donation. Be sure to double-check your email ID for spelling errors before clicking the submit button while making a donation.

Yes, your information is completely secure. Once you have submitted the information, the data is securely transferred to our payment service provider and the payment is processed securely. We will not use any financial information that you have provided here for anything other than processing your donation.

REGISTER NOW, LET’S ROLL.
We’re waiting!
Still got questions? trailwalker@oxfamindiamail.org

We accept all Domestic/International Visa/Master/Amex Credit and Debit cards, in addition to Indian banks’ NetBanking option.

Yes, you can.

Unfortunately, we do not accept donations via wallet at the moment.

Unfortunately, we do not have a tie-up with international banks to accept donations via NetBanking. However, you can still make a donation if you have an account with any Indian bank and chose to donate using the NetBanking option available in your Indian bank account.

This usually happens when there is a weak internet connection. If the amount has already been deducted from your bank account, be assured that we would have received your donation or it will be rolled back to your account within 48 hours. In case you still don't get any intimation from our end or your bank, please do write to us at friendsofoxfam@oxfamindia.org.

This happens when the permissible duration of entering card credentials is over. Every bank has its own permissible time duration to complete payments. Please retry donating and ensure you are completing the transaction within the stipulated timeline which usually is 30 seconds or more.